Terms of service

Last updated: 30 July 2026

OVERVIEW
Welcome to Maison Ardoise! The terms "we", "us" and "our" refer to Maison Ardoise. Maison Ardoise operates this store and website (maisonardoise.store), including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Maison Ardoise is powered by Shopify, which enables us to provide the Services to you.
The terms and conditions below, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our store is correct, current, and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online store. However, please note that colors or product appearance may differ from how they appear on your screen due to your device type, display settings, and configurations.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be exact to how they are rendered in our online store.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region, or jurisdiction within the United States on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Maison Ardoise reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Maison Ardoise confirms acceptance. We must receive and process your payment in USD ($) before your order is accepted. Please review your order carefully before submitting, as Maison Ardoise may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the email, billing address, and/or phone number provided at the time the order was placed.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy.
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. All prices are listed and charged in United States Dollars ($ USD). The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, or applicable delivery fees.
Prices posted in our online store may differ from prices offered in physical stores or on third-party platforms. We may offer promotions from time to time that may affect pricing and are governed by separate terms. If there is a conflict between promotion terms and these Terms, the promotion terms will govern.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our store. You agree to promptly update your account details, including email address, payment card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card or payment information you provide is true, correct, and complete, (ii) you are authorized to use such payment method, (iii) charges incurred by you will be honored by your financial institution, and (iv) you will pay charges incurred at the posted prices in USD ($), including shipping fees and applicable taxes.

SECTION 5 - SHIPPING AND DELIVERY

We are not liable for shipping and delivery delays. All delivery times provided for orders within the United States are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, weather, or events outside our control. Once products are transferred to the carrier, title and risk of loss pass to you.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including all trademarks, brands, text, graphics, images, product reviews, video, audio, and design elements, are owned by Maison Ardoise, its affiliates, or licensors and are protected by U.S. and foreign copyright, trademark, and intellectual property laws.
These Terms permit you to use the Services for personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, republicise, download, store, or transmit any material on our Services without our prior written consent. Unauthorized use of the Services may violate intellectual property laws. All rights not expressly granted herein are reserved by Maison Ardoise.
Maison Ardoise's name, logos, product names, designs, and slogans are trademarks of Maison Ardoise LLC. Shopify's name and logo are trademarks of Shopify. All other trademarks belong to their respective owners.

SECTION 7 - OPTIONAL TOOLS

You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor control.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties or conditions of any kind. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion. Future features and resources offered through the Services will also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to third-party websites or services. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites. Accessing third-party sites is done entirely at your own risk.
We are not liable for any harm or damages related to your purchase or use of goods, services, resources, or content made in connection with third-party websites. Please review third-party policies carefully before engaging in any transaction.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Maison Ardoise is powered by Shopify, which enables us to provide the Services to you. However, sales and purchases made in our store are directly between you and Maison Ardoise. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Maison Ardoise. You release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Maison Ardoise.

SECTION 10 - PRIVACY POLICY

All personal information collected through the Services is subject to our Privacy Policy, and certain personal information may be subject to Shopify's Privacy Policy. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services to provide and improve the platform. Review our Privacy Policy for full details on how personal information is managed.